What are the facility addresses?

Rochester Indoor Storage (North): 3470 55th St. NW, Rochester, MN 55901

Rochester Indoor Storage (South): 43 Rockport Lane SE, Rochester, MN 55904

Why climate-controlled storage?

Climate-Control Storage is the best way to protect your items from the destructive forces of Minnesota weather. Our climate-controlled storage units are located inside, and temperature/humidity is controlled 100% of the time. Your items do not experience storage temperature variation and the thaw-freeze cycle that can be so damaging.

What hours can I access my unit?

The facility has electronic-controlled security access and tenants can access items 7 days a week from 5:00am to 10:30pm.

What are the office hours?

The office is located at the Rochester Indoor Storage (North) facility. The hours are Monday through Friday from 9:30 AM to 6:00 PM and Saturday from 9:30 AM to 1:00 PM.

How can I rent a unit?

You can rent a unit online 24/7 and move in right away or you can rent over the phone. If we are away from the phone, please leave a voicemail and we will call you right back.

Will I need my own padlock?

Yes, you will need to provide your own padlock for your unit door. We recommend a disc style lock, which are available for sale at the facility. Just call or text 507-322-6155 to purchase one.

What items are sensitive to temperature?

Many materials and items can be affected by storage temperature and humidity variations. Items such as furniture, mattresses, woods, electronics, leathers, furs, clothing, paintings, film, photographs, furniture, antiques, musical instruments, wine, paper and software can be damaged or affected if not stored in a climate-controlled environment. We maintain a temperature from 60-80 degrees all year round. We also monitor and control humidity.

Can I get to my items anytime that I want?

Yes. The facility has electronic-controlled security access and tenants can access items 7 days a week from 5:00am to 10:30pm.

Are my items safe?

Yes. We're watching your self-storage units with video surveillance that runs 24 hours per day. Secure self-storage is a priority for Rochester Indoor Storage.

How do I choose the right size for my items?

Give us a call and we can assist you with determining how best to meet your needs. We have many sizes of self-storage units available from a small unit 5’X5’ to a large unit 10’X20’. And we have many sizes in-between.

Can anyone get into my unit?

No. You hold the only key to your secure storage unit as you will need to provide your own lock.

Do I have to carry my items to my units myself?

Rochester Indoor Storage provides carts, dollies, and furniture movers to assist you in moving your items to your self-storage unit.

Should I put insurance on my unit?

It is always best practice when renting any storage unit and we do require that your items be insured. You can add Tenant Insurance to your unit during the rental process starting at $9/month for $2000 of protection (higher amounts of coverage are available). If you have insurance through a homeowner/renter policy, we will just need a copy of the Declarations Page.

What do I do with extra boxes or things I don't need when moving out?

To keep your rent as low as possible, we do not provide trash removal. Everything that comes into the facility with you, needs to go out with you.

When is rent due?

Rent is always due on the first day of the month. You can go online to "Make a Payment/Login" or call to make a payment over the phone. It is easiest however to setup on auto payment, so you don't need to remember every month.

Can I rent for less than 1 month?

We have a one month minimum on all of our units. If you only need it for a week, that is fine, but you will still need to pay for the whole month.

Are the unit sizes exact?

All unit sizes are approximate. If you have items that would be a tight fit, please view the unit to determine if the item will fit.

How long can I reserve a unit for?
We are happy to offer reservations free of charge until we run out or extremely low on that unit size. If we run out of that unit size, we then contact you to see if you would like to rent the unit for that day or if you would like us to release the unit.

Any other questions?

We are happy to answer any questions you may have. Please give us a call at 507-322-6155.